Our CRM and Scale practice specializes in designing and leveraging standard software solutions to help internal teams thrive and meet their customers’ evolving needs. We work with three partners that deliver best-in-class Software as a Service (SaaS) offerings: SugarCRM, monday.com, and Creatio.
Earlier this year, SugarCRM awarded Highland with Elite Status, the highest level of partner status given only to the most experienced consultants. This honor identifies Highland as a leading industry partner that offers unparalleled expertise in leveraging Sugar solutions to build extraordinary customer relationships. We feel this achievement stemmed from our 10+ years of experience in delivering the highest value of the Sugar platform and, most importantly, is a meaningful and direct reflection of our passion when working with our clients. We listen and focus on ensuring any investment in Sugar successfully leads to clients’ business growth—whether optimizing marketing automation, business processes, or the company's overall customer relationship management.
“Once we engaged with Highland, I felt completely confident in choosing Sugar. They made everything so user-friendly. It can be difficult to roll out something like this to a whole team, but they made it a lot less stressful than it could have been.”
VP of Sales, Workspace Interiors
This passion extends through all our partner SaaS consulting engagements and tailored CRM solutions. Our clients and their projects are never seen through a short-term lens. We believe in meeting project goals while fostering a mutual trust that nurtures long-term business relationships. It’s about providing essential professional resources to align with client needs and objectives, while also maintaining a laser focus on customer experience and service.
Interested to learn more about our CRM consulting services? Perhaps we can help you on your journey. Tell us more about you, your business, and your needs.