Product & Service Design
Highland helps people-first leaders transform their digital dreams into reality.
We'll help you design, develop, and scale your idea, rapidly generating value by producing a digital product or experience your users will love.
UX Design & Testing
We build products that your users will cherish. How do we know? We ask them.
Ready-to-Build UI Designs
Simple, effective, ready-to-build designs that development teams can implement rapidly.
Design Sprints are a fast, highly structured approach to rapid prototyping, and are perfect for exploring a new concept or nailing an important product feature.
Our team uses a wide variety of prototype concepts, allowing you to test big ideas like product concepts and value propositions, as well as detailed items like features, UX, messaging, and tone.
Scalable Design Systems
Our design systems are developed with growth in mind, emphasizing patterns, and shared practices. Creating is just the start.
We'll help you track ROI from day one, ensuring you're creating the impact intended for your customers and your business.
Our Approach to Design
How we help clients bring their vision to life.
Focus on Business Value
We work with services businesses that are pivoting to a digital product and with digital leaders who are responsible for driving innovation. Whatever your goal is, we'll help you get there while staying laser-focused on revenue outcomes and mission impact.
Optimize for User Value
We don't just design pretty interfaces. We continuously test and measure what users find accessible and useful for satisfying their goals, and most compelling in support of their purchase decisions.
Throughout the design process, we create feedback loops to better understand what features users find most desirable and build technology to deliver on those needs.
Product and service design is all about converting big ideas into actionable plans. Our clients rave about how our process helps them get clear on complex customer journeys and turn them into value-driven products and services.
Explore our recent work in design.